joker 88 Casino & Sportsbook Data Care

This page describes what we collect when you use joker 88 and how we keep that data protected. We at joker 88 take your privacy seriously. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or withdraw your winnings, we collect personal information to verify your identity and comply with anti-fraud standards.

Our privacy policy explains what data we collect, how we use it, who we share it with, and what rights you have. We store your information securely and use it only for account management, payment processing, customer support, and legal compliance. We do not sell your data to third parties, and we do not use it for marketing purposes without your consent.

Read this policy carefully to understand our data practices. If you have questions about how we handle your information on joker 88, contact our support team.

What Data We Collect on joker 88

We at joker 88 collect different types of information depending on how you use our platform. When you register, we collect your full name, date of birth, phone number, and email address. This information is required to create your account and verify your identity.

When you deposit funds, we collect payment information including the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the date and time of the transaction. We do not store your full payment card or e-wallet credentials — we only store a reference to your payment method for future transactions.

Before your first withdrawal, we may request additional verification documents such as a photo of your identity card or a selfie holding your ID. We collect this information to comply with Know Your Customer (KYC) requirements and prevent fraud and money laundering.

Account data

Name, date of birth, phone, email, username, password hash, account creation date, and account status.

Payment data

Payment method type, transaction amount, date, time, and transaction reference number. We do not store full card or wallet credentials.

Verification data

Identity document photos, selfies, and verification status. We store these securely and delete them after verification is complete.

Activity data

Login times, games played, bets placed, winnings, and withdrawals. We use this to detect fraud and improve our service.

How We Use Your Data on joker 88

We at joker 88 use your data for several purposes. First, we use it to manage your account — to verify your identity, process your deposits and withdrawals, and provide customer support. Second, we use it to comply with legal and regulatory requirements, including anti-fraud and anti-money-laundering laws. Third, we use it to detect and prevent fraud, abuse, and unauthorized access to your account.

We may also use your data to improve our platform and services. For example, we analyze how users interact with joker 88 to identify technical issues and opportunities for improvement. We do not use your data for marketing or advertising purposes without your explicit consent.

Who We Share Your Data With

We at joker 88 do not sell your data to third parties. However, we may share your data with service providers who help us operate our platform. These include payment processors, identity verification services, and customer support platforms. We require all service providers to protect your data and use it only for the purposes we specify.

We may also share your data if required by law, such as when responding to a court order or government request. We will notify you of such requests unless we are legally prohibited from doing so.

• 1
  Payment processorsService

  We share payment data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment to process your deposits and withdrawals.

• 2
  Identity verificationService

  We share identity documents with third-party verification services to confirm your identity and comply with KYC requirements.

• 3
  Customer supportService

  We share account information with our support team to help you with technical issues, account questions, and payment inquiries.

• 4
  Legal complianceService

  We may share data with law enforcement or regulatory authorities if required by law or court order.

How We Protect Your Data

We at joker 88 use industry-standard encryption and security protocols to protect your data. Your account password is hashed and never stored in plain text. Your payment information is encrypted during transmission and storage. We restrict access to your data to authorized personnel only.

Our servers may be located outside your jurisdiction. By using joker 88, you consent to the transfer of your data to countries outside Indonesia. We maintain the same level of data protection regardless of server location.

Your Rights Regarding Your Data

You have the right to access, correct, and delete your personal data on joker 88. You can update your account information by logging in and editing your profile. You can request a copy of all data we hold about you by contacting our support team.

You have the right to request deletion of your account and associated data. However, we may retain certain information for legal compliance, fraud prevention, and dispute resolution. We will inform you of any data we retain after account deletion.

Cookies and Tracking Technologies

We at joker 88 use cookies and similar tracking technologies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and analyze how you use joker 88.

We use two types of cookies: essential cookies that are necessary for joker 88 to function, and analytics cookies that help us understand how users interact with our platform. You can disable cookies in your browser settings, but this may affect your ability to use joker 88.

How Long We Keep Your Data

We at joker 88 retain your account data for as long as your account is active. After you close your account, we retain certain data for legal compliance and fraud prevention. We typically delete personal data within two years of account closure, unless we are required by law to retain it longer.

We retain transaction records for at least five years to comply with anti-money-laundering regulations. We retain identity verification documents until verification is complete, then delete them unless we are required to retain them for legal reasons.

Contact Us About Your Data

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team. We offer English support via email and live chat. We aim to respond to most inquiries within standard business hours.

Whether you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, you can reach our privacy team through the same channels. We will help you understand how we use your data and assist you with any privacy concerns.

We at joker 88 may update this privacy policy from time to time. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of joker 88 after changes are posted constitutes your acceptance of the updated policy. This policy is effective as of the date it is posted on joker 88.